db baji
Responsible Gaming

db baji operates a strict minimum-age policy. No person under the age of 18 may create an account, place a bet, or access any real-money casino game on this platform. This rule applies universally to all players in Bangladesh and in any other region where db baji's services are accessible.

Age Verification at Registration

Every new player is required to provide their date of birth at the point of registration. Where our systems identify a potential discrepancy — or as part of our routine Know Your Customer (KYC) process — we request a copy of a government-issued identity document such as a National Identity Card (NID) or passport to confirm that the applicant is 18 years of age or older. Accounts that cannot be verified are suspended until satisfactory documentation is received.

Protecting Young People

If you share a device with a family member who is under 18, we strongly encourage you to use parental control software and to log out of your db baji account after every session. Do not share your login credentials with anyone, including family members. If you believe that a minor has accessed your account, contact our support team immediately at [email protected] so that we can review the account activity and take appropriate action.

Responsible gambling means treating betting and casino play as a form of entertainment — not as a way to make money, relieve stress, or escape personal problems. db baji encourages all players to approach the platform with a clear head, a fixed budget, and a healthy perspective on wins and losses.

The Golden Rules of Responsible Play

• Set a budget before you start. Decide in advance how much you are comfortable spending in a session, a day, or a week — and stick to it. Use the deposit limit tools described in Section 3 to enforce this automatically.
• Never chase losses. If your session is going poorly, taking a break is always the right move. Increasing your stakes to recover losses rapidly escalates risk and rarely ends well.
• Think of winnings as a bonus, not an expectation. All casino games and sports bets carry a house edge or inherent uncertainty. Winnings are never guaranteed.
• Keep gambling separate from your finances. Never use money earmarked for rent, groceries, utility bills, or bKash/Nagad transfers for essential household expenses. Only gamble with discretionary income.
• Take regular breaks. Long, uninterrupted sessions impair judgment. Step away from the screen, particularly during live BPL or IPL cricket betting sessions where the excitement can make it easy to over-bet.
• Do not gamble under the influence. Alcohol or other substances significantly impair decision-making. Avoid placing bets when your judgment is compromised.
• Gambling is not a coping mechanism. If you find yourself turning to db baji when you are stressed, anxious, depressed, or lonely, please consider speaking with a mental health professional. Gambling in this state is a warning sign worth taking seriously.

db baji provides a fully self-managed limit system that allows you to cap the amount of money you deposit into your account over a defined time window. Setting limits is one of the single most effective responsible gaming actions you can take — it removes the temptation to overspend in the heat of the moment and keeps your gambling within a budget you have deliberately chosen in advance.

Available Limit Types

How to Set a Limit

Log in to your db baji account, navigate to Account Settings → Responsible Gaming → Spending Limits, select the limit type and enter your preferred amount in Bangladeshi Taka (৳). Confirm the change and your new limit will apply immediately. A confirmation email will be sent to your registered address each time a limit is set or modified.

A time-out is a short-term account suspension designed for players who want a structured break without committing to long-term self-exclusion. During a time-out, your account is fully suspended — you cannot place bets, play casino games, or make deposits. Pending withdrawals of existing balances will continue to be processed normally.

Available Time-Out Durations

• 24-Hour Time-Out — ideal for cooling off after an unexpectedly long session or a stressful match day.
• 48-Hour Time-Out — a slightly longer reset, suitable after a period of heavier-than-usual play.
• 7-Day Time-Out — a full week away from the platform to reassess your gambling habits.
• 30-Day Time-Out — a one-month pause. Players who find that 30 days is not enough are encouraged to consider full self-exclusion (see Section 5).

Activating a Time-Out

Go to Account Settings → Responsible Gaming → Time-Out, select your preferred duration, and confirm. The suspension takes effect immediately. You will receive a confirmation email and you will be logged out of all active sessions on all devices. Once a time-out is active, it cannot be cancelled early — this is intentional and is a core part of the feature's protective value.

During Your Time-Out

While your account is suspended, you may still contact our support team regarding existing withdrawal requests or account queries. Our team will not discuss reactivating your account before the time-out period expires. We will not send you any promotional or bonus communications during a time-out period.

Self-exclusion is a formal, longer-term measure for players who feel that their gambling has become a serious problem. When you self-exclude from db baji, your account is permanently closed for the duration of the exclusion period, and you are blocked from opening any new account on the platform. This is a binding commitment — it is not reversible mid-term.

Self-Exclusion Periods

• 6 Months — the minimum self-exclusion period.
• 1 Year
• 3 Years
• 5 Years — the maximum standard self-exclusion period.
• Permanent — for players who wish to exclude indefinitely with no future reinstatement.

How to Request Self-Exclusion

1. Contact Support — email [email protected] with the subject line "Self-Exclusion Request" and your registered account email address.
2. Confirm Your Identity — our team will verify your identity using the details on file to ensure the request is genuine.
3. Choose Your Duration — specify your preferred exclusion period. If you are unsure, our team can discuss the options with you without judgment.
4. Receive Confirmation — your account will be closed within 24 hours of your confirmed request and you will receive a written confirmation by email.
5. Withdraw Any Balance — if you have a positive account balance at the time of exclusion, we will process a full withdrawal to your registered payment method within the standard processing timeframe.

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following questions are adapted from widely used problem gambling screening tools. If you answer "yes" to several of these questions, it may be worth speaking with someone you trust or reaching out to our support team.

If you feel that gambling is negatively affecting your life or the lives of people around you, please reach out. You are not alone, and help is available. db baji's support team is trained in responsible gaming and will connect you with the right tools or resources without delay.